Privacy Policy

We collect information in several ways depending on how you interact with our platform.

• Account Data: When presenters register, we collect an email address and display name to create and secure their account.
• Session and Voxsel Data: During interactive sessions, we collect participant responses, including votes, text submissions, and sentiment ratings. Participants join as anonymous guests, and we do not link their responses to their personal identity.
• Automatically Collected Data: We automatically log standard technical data when you visit our platform. This includes IP addresses, browser types, device identifiers, and operating systems.
• Cookies: We use essential cookies to maintain session state and basic functionality.

Under global privacy laws like the General Data Protection Regulation (GDPR), we must have a valid legal basis to process personal data. We rely on the following bases:

• Contract Performance: Processing presenter account data to provide the services requested, such as hosting sessions and storing created content.
• Legitimate Interest: Processing technical logs to maintain platform security, prevent fraud, and analyze broad usage trends to improve our product.
• Consent: When required by law, we will obtain your explicit consent before setting non-essential cookies or sending marketing communications.

We use the information we collect to operate, secure, and improve our services.

• To provide and maintain the Voxsels platform and its core engagement features.
• To allow presenters to analyze aggregated session data and audience responses.
• To detect, prevent, and address technical issues or unauthorized access.
• To communicate with presenters regarding account updates, security alerts, and platform changes.

We do not sell your personal data. We share information only with trusted third parties to facilitate our services.

• Service Providers: We use secure, enterprise-grade third-party cloud infrastructure and hosting providers to operate our platform. These vendors process data exclusively on our behalf under strict confidentiality agreements.
• Legal Requirements: We may disclose information to law enforcement or public authorities if legally required to do so to comply with a subpoena, court order, or similar legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction.

Voxsels operates globally. The data we collect may be transferred to, and processed in, countries other than the country in which you reside. When we transfer personal data originating from the European Economic Area (EEA), the UK, or Switzerland to other countries, we utilize appropriate safeguards. These safeguards include Standard Contractual Clauses (SCCs) and reliance on adequacy decisions to ensure your data receives a comparable level of protection.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. Presenter account data is retained for the lifetime of the account. Audience session data is retained to allow presenters to review historical results but is stripped of any identifying technical metadata as soon as practically possible. When you delete your account, we will securely delete or anonymize your personal information within our active databases.

Depending on your location, you may have specific rights regarding your personal data. These generally include the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (the “right to be forgotten”).
• Object to or restrict the processing of your data.
• Request a portable copy of your data (Data Portability).

To exercise these rights, please contact us at the email provided in the Contact Information section. We will respond to your request within the timeframe required by applicable law.

Voxsels complies with the Children's Online Privacy Protection Act (COPPA) and similar global regulations. We do not knowingly collect personally identifiable information from children under the age of 13. While children may participate in sessions as anonymous guests, they are not permitted to create presenter accounts. If we become aware that we have inadvertently collected personal data from a child without verifiable parental consent, we will take immediate steps to delete that information.

We use cookies and similar tracking technologies to ensure the basic functioning of our platform, such as keeping presenters logged in and maintaining a participant's connection to an active session. Because we prioritize privacy, we minimize the use of third-party tracking scripts and do not use cookies for targeted advertising purposes. You can configure your browser to refuse cookies, but this may cause certain features of the platform to function incorrectly.

We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or alteration. All account and session data is strictly segmented, isolated to authorized users, and encrypted in transit and at rest. However, no internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

We adhere to specific regional laws to protect users worldwide.

• EU/EEA & UK (GDPR and UK GDPR): We act as a data controller for presenter account data and a data processor for audience session data. You have the right to lodge a complaint with a supervisory authority.
• California, USA (CCPA/CPRA): We do not sell or share personal information as defined by the CCPA. California residents may request disclosures about our data collection practices and exercise deletion rights.
• Brazil (LGPD): We process data in compliance with the General Data Protection Law, respecting the fundamental rights of freedom and privacy. Users have the right to confirm processing and request anonymization.
• Canada (PIPEDA): We adhere to the ten fair information principles, ensuring transparency and accountability in our data management practices.
• South Africa (POPIA): We process personal information lawfully and reasonably, ensuring it is collected for a specific, explicitly defined purpose.
• Singapore & Thailand (PDPA): We collect, use, and disclose personal data only with your knowledge and consent, except where permitted or required by law.
• Australia (Privacy Act): We comply with the Australian Privacy Principles (APPs) governing the handling of personal information.
• Japan (APPI): We safely manage retained personal data and respond without delay to requests for disclosure, correction, or utilization cease.

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory obligations. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this page periodically for the latest information on our privacy practices.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact the platform creator and data protection officer at:

Email: voxking@voxsels.com